Transitional Care Management: Top Three Pitfalls for Claim Denial
What? Medicare and Medicaid: Transitional Care Management (TCM)
Who? All specialty physicians caring for high/moderate complexity patients
When? After patient gets discharged from the hospital for follow-up care in your practice
Why? To secure timely follow-up for patients and accurate reimbursement for physicians.
Three Common Pitfalls
Denials are unfortunately common when it comes to documenting Transitional Care Management claims. In order to assist you in your next steps, please be aware of the following pit falls:
- Untimely Consultation
TCM claim submission requires synergized and timely documentation from multiple levels of care: starting from the office staff creating initial contact with patients, to clinicians performing the necessary face-to-face visit.
It is important to note the difference in business day (for initial contact) and 30 calendar day to complete all requirements. There is also a required distinction for when moderate and high complexity patients are to be seen.
- Inaccurate Documentation
Something as trivial as the wrong date or CPT code reported may be enough to prompt a denial.
- Unperformed Clinical Requirements
Medicare and Medicaid not only require services be performed at a timely manner, but certain services must be performed in both face-to-face and non face-to-face visits.
The DocCharge Solution
Effectively Address these Pitfalls by downloading our TCM question guide to learn more.