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HIPAA-Compliant Messaging for Medical Billing: How Real-Time Communication Reduces Challenges

HIPAA-Compliant Messaging for Medical Billing: How Real-Time Communication Reduces Challenges

HIPAA-compliant messaging is probably a tool that you currently use, as it’s become a very popular communication medium. But are you using it to solve billing challenges? HIPAA-compliant messaging for medical billing has the capacity to eliminate your billing challenges. By using a mobile charge capture platform, you can easily communicate with key staff to enable a more seamless billing workflow.

Real-Time Communication is Key to Eradicating Billing Mistakes

Real-Time Communication is Key to Eradicating Billing Mistakes

As you perform your daily rounds, how do you capture charges? Are you still burdened by paper processes? What happens when your billing staff needs to get in touch with you? There are multiple opportunities every day that can be remedied by real-time communication.

For example, if a recent charge was coded one way based on your initial examination but later needs to be changed, how does this get communicated to your coding staff? Because you’re dealing with PHI, this exchange of information can only occur in certain channels. What if that code change isn’t made for multiple days? This can cause further delay of payment.

However, if you have access to a HIPAA-compliant messaging for medical billing app, you can quickly send a message to your billing department. The correct code is then entered the first time, saving you time and frustration.

How Else Can Communication with Billers Be Improved with a Messaging Platform?

Medical coding is a discipline ripe with inaccuracies. It’s typically not a perfect science because of antiquated workflows that involve paper. Thus, when you have a direct connection to your billing staff, questions and issues can be addressed immediately.

You don’t have to wait until you’re back in your office and have the time to go over things with this group. The more time that builds up, the longer you’ll wait for payment. This gap in time can negatively impact your practice’s workflow.

Using a messaging app allows for convenient two-way conversations relating to any billing issues. Being more accessible to your staff also enables them to be more productive and efficient.

Why DocCharge Is the Answer to More Effective Billing Communication

Why DocCharge Is the Answer to More Effective Billing Communication

The DocCharge platform has many features that offer you great advantages when it comes to billing. In addition to HIPAA-compliant messaging, you can also use the app to capture charges in the moment in seconds. This capability ensures that you won’t miss charges and are able to submit them in a timely manner. The app, designed for physicians by physicians, can increase profitability, save you time, and enhance patient care. Learn more about how it works by trying it for free for 30 days.

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